+28%successful delivery rate
Contexte
Moroccan e-commerce operator, 500+ orders/day, cash-on-delivery dominant.
Problem
35% delivery failure rate. Manual tracking via WhatsApp. No real-time visibility on order status.
ACT Solution
Real-time supervision dashboard + AI system to predict at-risk orders before delivery attempt.
Results
+28%delivery rate
−40%processing time
84%AI accuracy
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